Shipping & Returns
FREE SHIPPING on orders over $79.99 within the continental U.S. (the 48 contiguous states) shipped via ground delivery.
Flat rate shipping of $6.95 on order within the continental U.S. (the 48 contiguous states) shipped via ground delivery.
If you need your products shipped faster, please call 1-708-263-0909.
YES, we do ship to APO/FPO Military addresses, P.O. Boxes, Hawaii, Alaska, and U.S territories. Shipping rates may vary to these addresses.
We do not ship internationally at this time.
Processing & Transit Times
Most orders ship out within 24 hours. Orders placed after 3:00 pm CST will most likely be shipped the following business day. Some orders even ship out on Saturdays.
Please allow 3-10 business days for your orders to arrive. However, most orders arrive within 2-5 business days. APO/FPO Military Addresses transit times may be longer depending on location.
Returns
We want you to be completely satisfied with your purchase. If you have questions regarding your order, please call us at 1-708-263-0909, complete the form on the contact us page, or email us at customerservice@proteinhq.com.
We will gladly accept returns/exchanges by mail or at any Protein Headquarters store.
Full price returns minus shipping costs will be issued for unopened products returned within 30 days of purchase. Returns will be issued in the same payment method as originally used. Please complete the form on the contact us page or send return request to customerservice@proteinhq.com. Customer is responsible for shipping cost to ship product back Protein Headquarters.
Exchanges/Store Credit minus shipping costs may be issued for opened products returned within 30 days. Opened returns will be issued store credit, however, are subject to Protein Headquarters approval. Please complete the form on the contact us page or send return request to customerservice@proteinhq.com for opened or used products. Customer is responsible for shipping cost to ship product back to Protein Headquarters.
If you received the an incorrect or damaged product, please complete the form on the contact us page or email us at customerservice@proteinhq.com.